Privacy Policy

Information we collect

We collect personal information to help deliver and improve our services. This may include:

• Contact details such as name, phone number, email and postal address
• Company details including business name, ABN and service requirements
• Payment details such as billing information and transaction records
• Website usage data including IP address, cookies, browser type and user activity
• Communication records such as emails, calls, enquiries and service requests

How information is collected

We collect personal information through:

• Direct interactions with you, including phone calls, emails, website forms and social media
• Website tools such as cookies, analytics and tracking technologies
• Payment processing platforms
• Publicly available sources

How your information is used

AWPC uses personal information for the following purposes:

• Providing services, processing orders and issuing invoices
• Responding to enquiries and service requests
• Improving website performance and user experience
• Promoting and communicating service information
• Complying with legal and regulatory obligations

Disclosure of personal information

We do not sell your personal information. However, we may disclose information to:

• Service providers such as payment processors, couriers and IT providers
• Business partners when necessary for service delivery
• Government or legal authorities when required by law

Data security

AWPC takes steps to protect your personal information from misuse, loss and unauthorised access. Our security measures include:

• Secure servers and firewalls
• Secure payment processing systems
• Access controls and confidentiality agreements with staff

Cookies and tracking technologies

Our website may use cookies and similar tools to improve user experience. You can disable cookies in your browser settings, although some website features may not work correctly as a result.

Accessing and updating your information

You have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate or outdated information
• Withdraw consent for marketing communications

To make a request, contact us at admin@allwestpressurecleaning.com.au.

Third-party websites

Our website may contain links to external websites. AWPC is not responsible for the privacy practices of third-party sites, and we encourage you to review their policies separately.

Updates to this policy

This Privacy Policy may be updated from time to time. Any changes will be published on our website. Continued use of our services constitutes acceptance of the updated policy.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, you can reach us at:

• All West Pressure Cleaning (AWPC)
• Email: admin@allwestpressurecleaning.com.au
• Phone: 08 6120 1225
• Website: www.allwestpressurecleaning.com.au